Update : Microsoft has now added functionality to archive auto-forwarded messages for users on Hold. The merits and demerits of using Journaling v/s In-Place Archiving, In-Place Hold and Litigation Hold make for interesting conversation but are beyond the scope of this article.
You can capture messages in the transport pipeline by using Journaling, which creates a copy of the message and delivers it with a Journal report to a journaling mailbox (or more appropriately, a journaling recipient). If messages are never delivered to a mailbox, they can’t be archived and won’t be available for eDiscovery. However, it’s important to note that this may result in your organization being out of compliance and you should change the settings in your Exchange organization, as explained below, to prevent this from occurring. If the message does not get delivered to a mailbox at all, it can’t be archived and won’t be available for eDiscovery. Additionally, users can select the option to not keep a copy of the message in the mailbox. Over the years, I’ve written about forwarding email to an external email address in Exchange, the risks of forwarding work email to personal email accounts and listing users with email forwarding enabled.įigure 1: Automatic email forwarding options in Outlook Web App in Exchange Server and Exchange OnlineĪllowing users to automatically forward mail to an external email address brings the risk of information leakage.
Exchange Server and Exchange Online allow your users to automatically forward email to an external email address.